Privacy Policy - Group Ways

Introduction

At Group Ways, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name and email address
Phone number (for SMS notifications and trip invitations)
Payment information (processed securely through Stripe)
Profile information and preferences
Travel and trip information

Usage Information

We automatically collect certain information when you use our service:

Device information and IP address
Browser type and version
Pages visited and time spent on pages
Actions taken within the application

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Send SMS/text messages for trip invitations, payment reminders, and notifications (with your consent)
Respond to your comments and questions
Monitor and analyze trends and usage
Detect, prevent, and address technical issues

SMS/Text Messaging Communications (10DLC Compliance)

Group Ways may send SMS/text messages to your mobile phone number for the following purposes:

Trip invitations and updates
Payment reminders and confirmations
Cashout notifications
Account security alerts
Important service updates

Message Frequency:

Message frequency varies based on your account activity. You may receive messages when you are invited to a trip, when payments are due or completed, or when important account events occur.

Carrier Charges:

Standard message and data rates may apply. Message frequency depends on your account activity. Group Ways does not charge for SMS messages, but your mobile carrier may apply standard messaging rates.

Opt-In and Consent

By providing your phone number and opting in to receive SMS messages, you consent to receive automated text messages from Group Ways. You are not required to consent to SMS messages as a condition of using our service.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by:

Replying STOP to any message from Group Ways
Replying UNSUBSCRIBE to any message from Group Ways
Updating your notification preferences in your account settings
Contacting us at support@groupwaystravel.com

After you opt out, you will receive a confirmation message. You may continue to receive messages for a short period while we process your request. Opting out of SMS messages will not affect your ability to use Group Ways services.

Help and Support

For help with SMS messages, you can:

Reply HELP to any message from Group Ways
Email us at support@groupwaystravel.com
Contact us at PO Box 6602, McKinney, TX 75071, United States

Data Sharing for SMS Services

To provide SMS services, we share your phone number with our SMS service provider (Vonage/Nexmo) in accordance with their privacy policy. We do not sell your phone number to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Secure payment processing through PCI DSS compliant providers

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may use third-party services for payment processing, analytics, and other functions. These services have their own privacy policies governing the use of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@groupwaystravel.com
Address: PO Box 6602, McKinney, TX 75071, United States